Privacy Policy

Last updated: 06/12/2025

Introduction

This Privacy Policy explains how DOMUS DEA SRL ('we', 'us', or 'our') collects, uses, and protects your personal data when you use our website. We are committed to ensuring the privacy and security of your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

The Data Controller responsible for the processing of your personal data is:

DOMUS DEA SRL
Registered Office: Via San Bernardino 139, 24126 Bergamo
VAT Number: 04817550165
Email: info@domusdeabergamoalta.it

Types of Data Processed

Data Voluntarily Provided by the User

The optional, explicit, and voluntary sending of messages via email or WhatsApp to the addresses indicated on this website involves the subsequent acquisition of the sender's email address or phone number, necessary to respond to requests, as well as any other personal data included in the message.

Navigation Data (Cookies)

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. For all details regarding cookies used, please refer to our dedicated Cookie Policy.

Cookie Policy

Purposes and Legal Basis of Processing

Your personal data is processed for the following purposes and based on the specified legal grounds:

Purposes

  • To respond to information requests received via email or WhatsApp.
  • For anonymous statistical analysis and display of relevant advertisements, through the analytics and marketing cookies described in the Cookie Policy.

Legal Basis

  • For responding to requests (Purpose 1): The implementation of pre-contractual measures adopted at the request of the data subject (the user requests information before a potential purchase/booking).
  • For analytics and marketing through cookies (Purpose 2): The user's consent, expressed through the cookie banner.

Data Retention Period

We retain your personal data only for the time necessary to fulfill the purposes for which it was collected:

  • Request data (email/WhatsApp): Stored for the time strictly necessary to provide the requested response. If the request is not followed by a contractual relationship, the data will be deleted within a reasonable period (e.g., 12 months from the last interaction).
  • Data collected through cookies: The duration is specified for each individual cookie within the Cookie Policy.

Data Recipients

Your personal data may be shared with the following categories of recipients:

  • Authorized internal personnel.
  • Technical service providers (e.g., hosting companies).
  • Third-party companies (e.g., Google) for the provision of services related to cookies, as specified in the Cookie Policy.

Data Transfer Outside the EU

Some of the cookies used on this site, particularly those provided by Google, may involve the transfer of your personal data outside the European Economic Area (EEA), specifically to the United States. This transfer is legitimized by adequacy decisions of the European Commission or, in their absence, by the adoption of Standard Contractual Clauses (SCC) approved by the European Commission, which require service providers to maintain a level of data protection equivalent to that guaranteed by the GDPR. For more information about the safeguards adopted, you can contact us using the details provided.

Rights of Data Subjects

As a data subject, you have the right to exercise the following rights regarding your personal data:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority (the Italian Data Protection Authority - Garante per la Protezione dei Dati Personali)

Nature of Data Provision

The provision of your personal data is characterized as follows:

  • Providing data via email or WhatsApp is optional. If you do not provide this data, the only consequence will be the impossibility for us to respond to your request.
  • Consent to non-necessary cookies is also optional. Refusal does not prevent browsing the website.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page and, if the changes are significant, we will provide a more prominent notice.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

DOMUS DEA SRL
Registered Office: Via San Bernardino 139, 24126 Bergamo
VAT Number: 04817550165
Email: info@domusdeabergamoalta.it
Address: Via San Bernardino 139, 24126 Bergamo

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